A summary of our policies is given below, and at the bottom of this page is a complete list of our policy documents, all of which are downloadable in Word format.
Health and Safety
We are committed to the Health and Safety of all children, staff and visitors. We take necessary steps to prevent the spread of infection. Sometimes it is necessary to require an unwell child to be collected early or stay at home until better. The NHS guidelines are followed for infection control.
There is a form for parents to complete regarding health.
There is always a trained first aider present and all the staff fully understand the fire drill procedure.
We have a no smoking policy throughout the nursery buildings.
No medicine will be administered to a child unless prescribed and the medication records book has been completed.
A daily risk assessment is carried out at the nursery and regularly reviewed.
Equality and Diversity
Huffle Nursery Limited is committed to providing equality of opportunity and anti-discriminatory practice for all children and their families. We welcome all members of the community, and will challenge any unlawful discrimination and encourage respect, understanding and dignity for those working in or attending our nursery. We aim to provide broad and balanced learning opportunities which meet the individual needs of all the children. We aim to ensure that all special educational needs are identified, assessed and provided for. We have considerable expertise with special needs within the staff and work alongside outside child care professionals where necessary. We also have experience of children with English as an additional language. There is wheelchair access into Huffle and a lift.
This policy is monitored by the staff on a continuing basis.
We believe that a positive working relationship with parents is essential to the development needs of every child. There is a registration form, which must be completed before the child enters the nursery. Each child is encouraged to make pre-start visits with their parents. It gives you the opportunity to meet staff, other new parents and children. On entry as long as the parents are confident, we encourage them to leave quite quickly and telephone if they are worried. Experience has shown that this is the least stressful for both the parents and the child.
We believe that children and adults flourish best in an environment with clear and consistent boundaries. We aim to work towards an environment in which children can develop self-discipline and self-esteem in an atmosphere of mutual respect and encouragement.
Although bullying is a rare occurrence in nursery, it is recognised that it can happen. Any incidents will be dealt with in a calm manner and members of staff alerted to any problems.
Any concerns or complaints should initially be discussed with a member of staff. The manager is available for discussions but it should be remembered that an appointment may be advisable so as not to intrude on contact time or other duties. It is important that our children and parents are happy and we appreciate feedback.
Written complaints will be investigated and an account of the findings and of any action taken will be notified to the parents within 28 days.
Any complaints that are not resolved at the nursery can be taken to:
If an adult other than the usual person is collecting your child, a member of staff must have written notification in advance, or in emergencies, a phone call.
If you are unable to collect a child within 10 minutes of the expected time, please telephone to explain the delay. Staff will try telephoning home and emergency numbers after 15 minutes and will notify the social services after 30 minutes. Any child not collected will remain at nursery with a member of staff until a solution is reached.
Child Protection is provided by the Social Services Department which supplies support for families whose children are in need of safeguarding to promote their welfare and upbringing.
All staff members are aware of the possible indications of abuse or neglect and of the procedures to follow.
The nursery has the right and legal obligation to share any information regarding child protection with other professionals.
A fuller set of policy documents are available at the nursery, or can be downloaded using the links below: